If you have lots of users which need their work hours added into CRM, it can take a long time to manually set up each user through the user interface. Below is the code to update user’s work hours in…
Tag: Resource
Field Service – Another Booking Rule example
Below is another example of a Booking Rule as well as an interesting find. This new Booking rule fetches the Characteristics from both the Resource and the Work Order and compares them to see if the Resource is valid to…
Resco CRM – Sending a simple dynamic HTML Email
I will demonstrate in this post how you can send a simple dynamic HTML email in Resco CRM. In this example I want to send an email to the Customer when the Work Order Schedule Status Reason field is marked…
Field Service – Booking Rule example
In this article I will go into detail of creating a Booking Rule and will also show an example of one. Below is a working piece of source code which when a Resource Requirement is placed on the Schedule Board,…
An in depth look at the ‘Sky – Work Order Sharing/Unsharing’ Workflow
After using FieldOne Sky and Field Services for a little while, I have come to understand the inner workings for a lot of the workflows that come within the solution. One of those Workflows is Work Order Sharing/Unsharing. Knowing the details…