Custom Drip Scheduling for Field Service Mobile

Microsoft has currently deprecated the drip scheduling feature in Field Service which means we must build this feature ourselves, luckily there is a simple way of achieving drip scheduling using sync filters. Below is an example of a sync filter … “Custom Drip Scheduling for Field Service Mobile”

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How to upgrade from v9.1 to v11+ for Field Service Mobile

1. Import the latest Woodford project from Microsoft The first step is to download the latest Woodford project from Microsoft and also creating a new blank project for your customisation’s. You will need to derive your personal project so that … “How to upgrade from v9.1 to v11+ for Field Service Mobile”

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Using Microsoft Flow and TFL API to retrieve Travel Time

Here is an example of using Microsoft flow to calculate estimated travel time from one location to another. This would be very useful for Field agents who travel primarily on trains and public transport. Below is the link to test … “Using Microsoft Flow and TFL API to retrieve Travel Time”

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Open Google Maps or Waze from Resco Mobile CRM

Field Agents who frequently travel will most likely be comfortable with using well known and familiar applications to set their journey directions, such as Google Maps or Waze. Below is code which is triggered from a command. In this case … “Open Google Maps or Waze from Resco Mobile CRM”

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Open and prepopulate fields onto a new form using JavaScript in Resco Mobile CRM

The only way to achieve opening of a new form is to write some JavaScript using JSBridge. I would assume already that you know how to add commands and OfflineHTML within Woodford.   Below is an example of creating a … “Open and prepopulate fields onto a new form using JavaScript in Resco Mobile CRM”

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Bulk update user work hours for the Schedule Board

If you have lots of users which need their work hours added into CRM, it can take a long time to manually set up each user through the user interface. Below is the code to update user’s work hours in … “Bulk update user work hours for the Schedule Board”

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How to fetch data from other Entities in Woodford (Without code)

Here I will go into detail on how you can retrieve data from other entities without the need for code!   Load Reference Load Reference can only be used if there are Lookup’s on the form you wish to retrieve … “How to fetch data from other Entities in Woodford (Without code)”

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Plugins in Resco Woodford – “The secret setting”

If you have been using Resco Mobile CRM for a while you may have realised that by default the mobile app does not update certain changes while you are in offline mode. One example would be that a back office … “Plugins in Resco Woodford – “The secret setting””

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