Forms Pro Integration with Dynamics 365 and Field Service Mobile

Forms Pro is the newest survey solution from Microsoft. You can try it here https://formspro.microsoft.com/en-us/ Step 1 – Install Forms Pro from Microsoft App Source Once you confirmed the install, check to see if the solution has installed. It wont … “Forms Pro Integration with Dynamics 365 and Field Service Mobile”

Read More

Schedule Board health check and possible fixes

These options are only available with these versions or later MicrosoftDynamicsScheduling – Universal Resource Scheduling 3.4.0.141 Microsoft Dynamics 365 Version 1710 (9.1.0.2435) online Checking the health of your schedule board The URS solution should now include a new web resource … “Schedule Board health check and possible fixes”

Read More

Using Microsoft Flow and TFL API to retrieve Travel Time

Here is an example of using Microsoft flow to calculate estimated travel time from one location to another. This would be very useful for Field agents who travel primarily on trains and public transport. Below is the link to test … “Using Microsoft Flow and TFL API to retrieve Travel Time”

Read More

Open Google Maps or Waze from Resco Mobile CRM

Field Agents who frequently travel will most likely be comfortable with using well known and familiar applications to set their journey directions, such as Google Maps or Waze. Below is code which is triggered from a command. In this case … “Open Google Maps or Waze from Resco Mobile CRM”

Read More

Open and prepopulate fields onto a new form in Resco using JSBridge

The only way to achieve opening of a new form is to write some JavaScript using JSBridge. I would assume already that you know how to add commands and OfflineHTML within Woodford.   Below is an example of creating a … “Open and prepopulate fields onto a new form in Resco using JSBridge”

Read More

Resco Chat Messages & Push Notifications for Field Service

I had a requirement for providing push notifications on the Field Service mobile application for Field Engineers when a Work Order is Scheduled to them. Resco provide some Workflow Activities already in their solution. One being the ‘Send Chat Message’ … “Resco Chat Messages & Push Notifications for Field Service”

Read More

Bulk update user work hours for the Schedule Board

If you have lots of users which need their work hours added into CRM, it can take a long time to manually set up each user through the user interface. Below is the code to update user’s work hours in … “Bulk update user work hours for the Schedule Board”

Read More

Field Service – Another Booking Rule example

Below is another example of a Booking Rule as well as an interesting find. This new Booking rule fetches the Characteristics from both the Resource and the Work Order and compares them to see if the Resource is valid to … “Field Service – Another Booking Rule example”

Read More