To prepopulate questions on an inspection, you should begin by adding the Inspection Response Id field onto the Work Order Service Task form. This field can be hidden or displayed, as needed, but it must be included on the form.…
Category: Field Service
Field Service for Microsoft CRM
How to use Remote Debugging for Field Service Mobile
Field Service Mobile now has remote debugging! This means you can now debug any errors occurring inside of the app. This is very useful for debugging annoying JavaScript errors or anything else where you have no idea why something isn’t…
Examples of using await in Dynamics 365 JavaScript
Below are just some examples of using await inside of JavaScript for Dynamics 365. I know that there are many ways of achieving this but these are just some examples which I have used in the past which work very…
Field Service Technician Service Reporting Development Guide
Microsoft have documentation covering their service reporting functionality – Field Service technician service reporting | Microsoft Docs. You will first need to download the reporting solution provided by Microsoft and install it into your environment. Next you will need to…
Migration from Resco to Microsoft (Field Service Mobile) in April 2021
This is a continuation of my last blog post – https://www.daymandynamics.com/migration-from-resco-to-microsoft-field-serivce-mobile-in-may-2020/ Microsoft have added some migration details which can be found here – https://docs.microsoft.com/en-us/dynamics365/field-service/mobile-2020-power-platform. Observing some important information within that link is Microsoft actually now recommends using their new application…
Migrate Inspection(s) to other environments
I have a link to the Visual Studio project here. This currently only opens for Visual Studio 2019 and will not open for any earlier versions of Visual Studio. You will also need to download a few other items before…
Migrate Schedule Board(s) to other environments
I have a link to the Visual Studio project here. This currently only opens for Visual Studio 2019 and will not open for any earlier versions of Visual Studio. You will also need to download a few other items before…
Migration from Resco to Microsoft (Field Service Mobile) in May 2020
Microsoft have announced there new Field Service Mobile application which is soon to replace the old application previous built using the Resco platform – https://docs.microsoft.com/en-us/dynamics365/field-service/mobile-2020-power-platform This blog post may seem a little pre mature as the application has just been…
How to get more space out of your views in Resco Mobile CRM
This post will show you how you can get some extra space in your views in Resco Mobile CRM. Below is an example of using extra space in the view where I have added custom icons in place of the…
How to display SLA Time on the Schedule Board
In this post I will show you how to set up an SLA timer on the Schedule Board Requirements view. First of all you need to create a new field on the Resource Requirement entity: Data Type = Whole Number…