FieldOne Sky Mobile (Resco Mobile CRM) – Exception while syncing: ‘entity’

If you are using FieldOne Sky or Field Service Mobile, then there is a possibility that you might get this error:

When you sync the application it will try and retrieve the data from that entity but will eventually timeout after 2 minutes and the above error message will appear. To fix it, just adjust or remove the Sync Filter in Woodford to the Entity which the error message is pointing to. This is because the joining on the query is too complex for it to complete.

Leave a Reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.