Resco Chat Messages & Push Notifications for Field Service

I had a requirement for providing push notifications on the Field Service mobile application for Field Engineers when a Work Order is Scheduled to them. Resco provide some Workflow Activities already in their solution. One being the ‘Send Chat Message’ … “Resco Chat Messages & Push Notifications for Field Service”

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Bulk update user work hours for the Schedule Board

If you have lots of users which need their work hours added into CRM, it can take a long time to manually set up each user through the user interface. Below is the code to update user’s work hours in … “Bulk update user work hours for the Schedule Board”

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Field Service – Another Booking Rule example

Below is another example of a Booking Rule as well as an interesting find. This new Booking rule fetches the Characteristics from both the Resource and the Work Order and compares them to see if the Resource is valid to … “Field Service – Another Booking Rule example”

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Field Service – Booking Rule example

In this article I will go into detail of creating a Booking Rule and will also show an example of one.   Below is a working piece of source code which when a Resource Requirement is placed on the Schedule … “Field Service – Booking Rule example”

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How to fetch data from other Entities in Woodford (Without code)

Here I will go into detail on how you can retrieve data from other entities without the need for code!   Load Reference Load Reference can only be used if there are Lookup’s on the form you wish to retrieve … “How to fetch data from other Entities in Woodford (Without code)”

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The state of Reporting for Field Service Mobile version 9.1

This post will go into detail on the current state of Reporting for Field Service Mobile version 9.1. Below is just showing evidence of the version number of the app I was running. Mobile Reports One way of developing custom … “The state of Reporting for Field Service Mobile version 9.1”

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Plugins in Resco Woodford – “The secret setting”

If you have been using Resco Mobile CRM for a while you may have realised that by default the mobile app does not update certain changes while you are in offline mode. One example would be that a back office … “Plugins in Resco Woodford – “The secret setting””

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Unable to change the System Status on a Work Order Schedule to “Completed”

There is a bug within FieldOne Sky where you try and complete Work Order Schedule and it will cause a Timeout Exception.   Below is an example of a Work Order Schedule which has been In Progress since June 2016. … “Unable to change the System Status on a Work Order Schedule to “Completed””

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