If you have lots of users which need their work hours added into CRM, it can take a long time to manually set up each user through the user interface. Below is the code to update user’s work hours in…
Tag: Microsoft
Field Service – Another Booking Rule example
Below is another example of a Booking Rule as well as an interesting find. This new Booking rule fetches the Characteristics from both the Resource and the Work Order and compares them to see if the Resource is valid to…
Field Service – Booking Rule example
In this article I will go into detail of creating a Booking Rule and will also show an example of one. Below is a working piece of source code which when a Resource Requirement is placed on the Schedule Board,…
How to fetch data from other Entities in Woodford (Without code)
Here I will go into detail on how you can retrieve data from other entities without the need for code! Load Reference Load Reference can only be used if there are Lookup’s on the form you wish to retrieve data…
The state of Reporting for Field Service Mobile version 9.1
This post will go into detail on the current state of Reporting for Field Service Mobile version 9.1. Below is just showing evidence of the version number of the app I was running. Mobile Reports One way of developing custom…
Plugins in Resco Woodford – “The secret setting”
If you have been using Resco Mobile CRM for a while you may have realised that by default the mobile app does not update certain changes while you are in offline mode. One example would be that a back office…
How to add an Option Set as a parameter in a SSRS Report
In this post I will go through how you can create a SSRS Report parameter which contains Option Set values.
To get all the values of your Option set, you will need to use the FetchXML below:
Field Service – Booking Alerts
In FieldOne Sky and Field Service you can create Booking Alerts which get displayed on the Schedule Board. First of all you go to the Schedule Board and click on the Actions tab and in the drop down list click…
Unable to change the System Status on a Work Order Schedule to “Completed”
There is a bug within FieldOne Sky where you try and complete Work Order Schedule and it will cause a Timeout Exception. Below is an example of a Work Order Schedule which has been In Progress since June 2016. Since…
An in depth look at the ‘Sky – Work Order Sharing/Unsharing’ Workflow
After using FieldOne Sky and Field Services for a little while, I have come to understand the inner workings for a lot of the workflows that come within the solution. One of those Workflows is Work Order Sharing/Unsharing. Knowing the details…